TRUAI

Private AI agents for enterprise operations

TRUAI agents observe, reason, and act inside infrastructure you control. They connect to the ERP, ticketing, cloud, and factory systems that run your business, and every action is approved and logged.

Four agents on one private platform

Four examples of how we apply private AI to telephony, enterprise data, cloud, and the shop floor. If your workflow looks different, that is where custom agents come in.

Sample call

Where is order 4417? We need it before the weekend.

It left the Pune warehouse this morning and arrives Thursday. Should I hold it for Friday instead?

Thursday works. Thanks.

Delivery confirmed in ERP, call logged

Answers and places calls for customers, vendors, and employees. It checks order status, books requests, and gets approvals, handles interruptions naturally, and writes updates to your business systems mid-call.

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Response time
<350ms
Response time
Call coverage
24/7
Call coverage
Live ERP and CRM updates
2-way
Live ERP and CRM updates
  • Order status
  • Rescheduling
  • Approvals
  • Vendor follow-ups
  • Employee requests

Have a different workflow?

Bring us one repetitive, high-cost operational workflow. We will show you what can be automated inside your environment.

Discuss your workflow

One platform that runs every agent

This is an execution layer, not a chatbot. The same private architecture runs telephony, IT and service operations, cloud, and the factory floor, and each agent follows the same loop.

  1. 1

    Observe

    Reads signals from your data, applications, and events as they happen.

  2. 2

    Reason

    Finds anomalies, root causes, and priorities, and decides the next best action.

  3. 3

    Execute

    Updates systems, triggers workflows, sends alerts, or proposes a change for approval.

  4. 4

    Govern

    Works inside role permissions and approval policies. Every action is traceable.

Input

Your systems

ERP, CRM, tickets, files, cameras, and calls

Inside your deployment boundary

Private AI operations layer

  • Models
  • Agents
  • Retrieval
  • Tools
  • Policy engine

Output

Approved actions

System updates, workflows, alerts, and approvals

Your data stays inside your environment

TRUAI is built for companies that cannot send operational data to a public AI API. The models run where your data already lives.

Nothing leaves your perimeter

Spreadsheets, tickets, call audio, and camera feeds are processed inside your network. They are never sent to external AI platforms or used to train outside models.

Your cloud, your servers, your edge

Deploy in your own AWS, Azure, or GCP account, on on-prem servers, or on factory edge hardware. No inference is routed to third-party models.

Every action has an owner

Sign in with Okta or Azure AD. Agents get least-privilege access, high-impact changes wait for approval, and every step lands in an append-only audit log.

Built for heavy industry, not chat

RigvedIT has spent 15 years running IT and ERP operations for manufacturers, cement plants, and energy producers, where a delay or a quality lapse has a real cost. TRUAI is built on that operating experience.

15+
Years running enterprise IT and ERP operations
60+
Global enterprise clients
500+
Operations and domain engineers
99.99%
Operational system uptime

TRUAI compared with AI API wrappers

AreaTRUAITypical AI wrapper
Where data is processedInside your environmentSent to external AI APIs
Voice response timeUnder 350ms, full duplex1.8 to 4.5 seconds
Cloud cost fixesOne-click, approved remediationDashboard advice only
Factory vision10 FPS on edge hardwareStatic image processing
Track record15+ years in operationsPrototype stage